Use Case - Validating the application

2 Tasks

30 mins

Pega Customer Decision Hub '23

Pega Customer Decision Hub '24.2 Pega Customer Decision Hub '24.1 Pega Customer Decision Hub 8.8

Visible to: All users

Intermediate

Pega Customer Decision Hub '23

Next Best Action

English

Scenario

The U+ Comms project team is now ready to initiate work on the project. As the system architect, validate the operators, access groups, and application rules. And as the decisioning architect, validate the Next-best-action designer artifacts.

The U+ team has confirmed that decisions will be made for individual subscriptions, and the application should also support making decisions at the account and household levels.

 

You must initiate your own Pega instance to complete this Challenge.

Initialization may take up to 5 minutes so please be patient.

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Detailed Tasks

1 Other details

1. Use the System Architect operator to access Dev Studio and App Studio.
   1. In App Studio, review the Context Dictionary.
   2. In App Studio, review the general settings.
   3. In Dev Studio, review the newly created applications.
   4. In Dev Studio, review the imported operators and access groups.
2. Use the Decisioning Architect operator to access Pega Customer Decision Hub™.
   1. In Customer Decision Hub, review the Next-Best-Action Designer tabs.
   2. In Customer Decision Hub, review the Profile Designer.
   3. In Customer Decision Hub, review the available Profile Data Sources.

2 Acceptance criteria

1. Application records and rulesets are reviewed.
2. Operators and Access Groups are reviewed.
3. Next-Best-Action Designer tabs are reviewed.
4. Profile Designer and Profile Data Sources are reviewed.

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Available in the following mission:

• End-to-end Pega Customer Decision Hub Implementation v2