Skip to main content

Using CDH Assistant in Pega Customer Decision Hub

1 Task

5 mins

 Visible to: All users
Beginner
Pega Customer Decision Hub '24.1
English
Verify the version tags to ensure you are consuming the intended content or, complete the latest version.

Scenario

Navigate through CDH Assistant, an intelligent assistant designed to support students in their learning journey, to engage and get answers to technical questions about Pega Customer Decision HubTM.

Use the following credentials to log in to Customer Decision Hub:

Role User Name Password
Decisioning Architect DecisioningArchitect rules

Your assignment consists of the following tasks:

Task 1: Engage with CDH Assistant

As a Decisioning Architect, log in to Customer Decision Hub and engage with CDH Assisant.

 

You must initiate your own Pega instance to complete this Challenge.

Initialization may take up to 5 minutes so please be patient.

Challenge Walkthrough

Detailed Tasks

1 Engage with CDH Assistant

  1. On the exercise system landing page, click Pega InfinityTM to log in to your instance of Customer Decision Hub.
  2. Log in to Customer Decision Hub using the following credentials:
    1. In the User name field, enter DecisioningArchitect.
    2. In the Password field, enter rules.
  3. In the navigation pane of Customer Decision Hub, click CDH Assistant.
    CDH Assistiant in CDH Menu
  4. On the main page of CDH Assistant, click the Application overview predefined chat topic.
    App overview - predefined topic
  5. Review the details of the application overview.
  6. In the Message CDH Assistant chat box, enter the following question: How many actions are in the Grow issue, Credit Cards group?, and click Send.
    Message CDH Assistant chat window
  7. Review the answer.
    Answer from the assistant
    Note: In the menu of CDH Assistant, you can view the history of your chats and edit the chat titles.
  1. In the menu of CDH Assistant, click Chat to start a new chat.
    Crete a new chat
    Note: As a best practice, always start a new chat for a new topic.
  1. In the Message CDH Assistant chat box, enter the following question: What is Pega GenAI?, and click Send.
  2. Review the answer.
    Answer from the assistant 2
  3. Continue the same chat, and in the Message CDH Assistant chat box, enter the following question: What are the key use cases of Pega GenAI in Pega Customer Decision Hub?
  4. Click Send.
  5. Review the answer.
    Answer from the assistant 3

Available in the following mission:

Return to mission Continue mission
If you are having problems with your training, please review the Pega Academy Support FAQs.

Did you find this content helpful?

Yes
No

Want to help us improve this content?
Suggest an edit

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice