Mission
Sales Automation Low-Code Developer
Archived
13 Module
15 Challenges
5 Std. 55 Min.
In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application, populate the application with data, configure and customize the application for your sales organization.
Creating your Pega Sales Automation application
-
Modul
Creating your Pega Sales Automation application
Archived
3 Themen
20 Min.
-
The first step of implementing a Pega Sales Automation™ solution is to create your application. In this module, you learn how to use the New...
Selling to businesses, individuals, and households
-
Modul
Selling to businesses, individuals, and households
Archived
4 Themen
25 Min.
-
Pega Sales Automation™ supports both business-to-business (B2B) and business-to-consumer (B2C) selling modes. Regardless of whether you sell to...
Setting the selling mode
-
Challenge
Setting the selling mode
Archived
3 Aufgaben
10 Min.
-
Your business is currently selling to both consumers and businesses. The selling mode of the application is set to mixed mode. Going forward you are...
Bulk upload data to Pega Sales Automation
-
Modul
Bulk upload data to Pega Sales Automation
Archived
3 Themen
20 Min.
-
The Data Import wizard allows you to add or update data records by uploading CSV files. This bulk upload process helps you to import data from a...
Importing sales data
-
Challenge
Importing sales data
Archived
2 Aufgaben
10 Min.
-
You have been given a .csv file containing users that need to be added or updated in the application. The .csv file aligns to the Pega Sales...
Organizing your sales organization into territories
-
Modul
Organizing your sales organization into territories
Archived
1 Thema
10 Min.
-
Territories define the hierarchical structure used to organize the sales organization into sales teams. Leads, opportunities, organizations, and...
Creating business territories
-
Challenge
Creating business territories
Archived
3 Aufgaben
10 Min.
-
Your business is opening a new branch in Australia. An Australian territory needs to be added, and local business territories need to be created using...
Adding users to the sales team
-
Modul
Adding users to the sales team
Archived
2 Themen
15 Min.
-
A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...
Adding operators to Sales Automation
-
Challenge
Adding operators to Sales Automation
Archived
2 Aufgaben
10 Min.
-
As new sales representatives join Sarah Kendall’s team, they should all have full access to their primary territory and read access to the parent...
Tracking your business with AI-infused dashboards
-
Modul
Tracking your business with AI-infused dashboards
2 Themen
15 Min.
-
Pega Sales Automation™ provides default dashboards for each of the personas: sales representative, sales managers, and sales operations. In this...
Personalizing default sales dashboards
-
Challenge
Personalizing default sales dashboards
Archived
2 Aufgaben
10 Min.
-
The sales representatives want to see the contacts list instead of quarterly sales comparison on the dashboard. As a member of the sales operations...
Managing products
-
Modul
Managing products
2 Themen
15 Min.
-
Products are what you sell; they can be goods or services. In this lesson, you learn about the product hierarchy used to store products and how to...
Adding products to your application
-
Challenge
Adding products to your application
Archived
3 Aufgaben
10 Min.
-
Your organization has decided to expand their home security offerings by adding alarm systems.
To start, they want to offer the below home alarm...
Identifying account opportunities
-
Modul
Identifying account opportunities
Archived
1 Thema
10 Min.
-
Engagement maps are planning tools that allow sales managers and sales representatives to identify sales opportunities by visualizing product...
Displaying and overriding an engagement map
-
Challenge
Displaying and overriding an engagement map
Archived
1 Aufgabe
5 Min.
-
Sales representative Terry Mason is currently working on several opportunities with Forest Gas Corp. Terry just learned that a competitor sold video...
Motivating sales representatives to meet sales targets
-
Modul
Motivating sales representatives to meet sales targets
1 Thema
10 Min.
-
Sales goals allow organizations to motivate sales representatives to meet sales targets established by the organization. Pega Sales Automation™...
Creating sales goals
-
Challenge
Creating sales goals
Archived
3 Aufgaben
10 Min.
-
Your company has set a sales target of 1 million USD for Q1 2021. Sales management has decided to set a quota of 100000 USD for each of the sales...
Achieving better results with Pega Sales Coach
-
Modul
Achieving better results with Pega Sales Coach
Archived
2 Themen
15 Min.
-
Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...
Coaching a sales representative
-
Challenge
Coaching a sales representative
Archived
3 Aufgaben
10 Min.
-
Sarah Kendall is the sales manager for North America. Sarah has a new member on her team named Jeff Green. Sarah notices that Jeff is underperforming...
Managing prospect and customer data
-
Modul
Managing prospect and customer data
1 Thema
10 Min.
-
The structure of the prospect and customer data depend on if you use the business-to -business model (B2B) to sell to a business or if you use the...
Creating a household
-
Challenge
Creating a household
Archived
4 Aufgaben
5 Min.
-
Terry Mason is working on an opportunity for Sara Connor. Terry just learned that Sara married Luke Patel and took her spouse’s last name. Sara and...
Creating an organization
-
Challenge
Creating an organization
Archived
2 Aufgaben
5 Min.
-
Chuck Keffler, who runs a construction company, is interested in security products. After nurturing the lead, sales representative Terry Mason feels...
Customizing the sales process
-
Modul
Customizing the sales process
Archived
1 Thema
10 Min.
-
The first steps in implementing a Pega Sales Automation™ application typically involve a gap analysis. The outcome of the gap analysis often contains...
Adding a process to the opportunity case
-
Challenge
Adding a process to the opportunity case
Archived
3 Aufgaben
20 Min.
-
You are asked to make a change to the sales process listed as part of the gap analysis results. The proposal stage requires an executive visit after...
Adding fields to the contact form
-
Challenge
Adding fields to the contact form
Archived
2 Aufgaben
15 Min.
-
While reviewing the Contact screen with stakeholders, it is agreed that the screen needs slight modifications. Currently, the screen looks like the...
Accelerating revenue through channel partners
-
Modul
Accelerating revenue through channel partners
Archived
3 Themen
20 Min.
-
Organizations are turning to the power of Partner Relationship Management (PRM) to accelerate indirect revenue. PRM provides visibility and...
Onboarding a partner
-
Challenge
Onboarding a partner
Archived
4 Aufgaben
10 Min.
-
Joel King, a channel manager, has been assigned a new partner called Fluxystems, which he wants to onboard. To start, Fluxystems has only one partner...
Setting up a partner community
-
Challenge
Setting up a partner community
Archived
4 Aufgaben
10 Min.
-
Joel King, a channel manager, wants to create a Q&A community for the partners he manages. Joel want to control who has access to the Q&A community.
...