Adding more tracking time periods for contact policies

Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the default tracking time periods to define contact policy rules that suppress actions for periods of your choosing. 

Anfänger

Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Add more tracking time periods for contact policies

Üben Sie das Gelernte in der folgenden Challenge:

Adding more tracking time periods for contact policies v3

In der folgenden Mission verfügbar:

Cross-Sell on the Web Extended v3

Themen

Contact policies

5 Min.

Adding more tracking time periods for contact policies

15 Min.

Modulquiz

5 Min.