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Modul

Approving and publishing Pega Knowledge content

2 Themen

15 Min.

Pega Customer Service 8.7
Sichtbar für: All users Applies to: Pega Customer Service 8.7, Pega Knowledge 8.7, Pega Knowledge 8.8

Learn about the process and the roles involved in approving and publishing draft content for Pega Knowledge. You also learn how to reject content, add rejection information, and then route the content back to the original author or a shared workbasket.

Anfänger
Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Approve or reject draft content.
Publish or reject approved content.

Üben Sie das Gelernte in der folgenden Challenge:

Pega Knowledge authoring v1

In der folgenden Mission verfügbar:

Pega Knowledge v5

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