Content administration

Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and manage autotagging for better content organization. Create content types, templates, and snippets to streamline article creation, maintain consistency, and maximize reuse.

Anfänger

Generative AI

Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Group and classify content with taxonomy categories.

Apply content templates to streamline content creation.

Use snippets to improve content reuse.

Create, edit, and delete content types.

Organize help content creation around content types.

Enable auto-tagging to identify relevant topics and related tags.

In der folgenden Mission verfügbar:

Pega Knowledge v5

Themen

Taxonomy

5 Min.

Managing taxonomy categories

15 Min.

Content templates

5 Min.

Snippets

10 Min.

Content types

5 Min.

Managing content types

5 Min.

Enabling auto tagging

5 Min.

Search Tuner

10 Min.

The Search Tuner and Pega GenAI™

5 Min.

Managing Pega GenAI prompts for Pega Knowledge

10 Min.

Modulquiz

30 Min.