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Modul

Customer Decision Hub overview

4 Themen

40 Min.

 Visible to: All users
Anfänger Pega Customer Decision Hub 8.7 Englisch

Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega's omni-channel AI delivers the right action during every customer interaction.

Prediction Studio is the dedicated workspace for data scientists to control the life cycles of predictions and the predictive models that drive them. Prediction Studio offers prediction and model reports that allow the user to monitor and spot predictions and models that underperform.

Nach Abschluss dieses Moduls können Sie Folgendes:

Explain the basics of the Next-Best-Action approach
Describe the purpose of Next-Best-Action Designer and the user interface
Explain the types of predictions that are available in Prediction Studio
Describe the purpose of the control group
Describe the bubble chart that visualizes the adaptive model performance
Recognize the transparency settings for predictive models

In der folgenden Mission verfügbar:

AI for 1:1 Customer Engagement v1

Themen

Next-Best-Action paradigm

5 Min.

One-to-one Customer Engagement paradigm

10 Min.

Action arbitration

10 Min.

Next-Best-Action Designer

10 Min.

Modulquiz

5 Min.

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