Customizing the customer service user interface

Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify the label of a field. 

Anfänger

Agent Desktop

Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Edit a field in the user interface

Modify the layout of a service case

Themen

Editing a composite 360 field

5 Min.

Changing the layout of a service case

5 Min.

Modulquiz

5 Min.