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Duplicate and temporary cases


4 Themen

30 Min.

Pega Platform 8.5
Visible to: All users
Mittel Pega Platform 8.5 Case Management Englisch
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Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is redundant and should be removed from the process. You learn the purpose of temporary cases and to identify use cases for temporary cases.

Nach Abschluss dieses Moduls können Sie Folgendes:

Describe situations in which users might submit duplicate cases
Describe the search duplicate cases logic and how it identifies duplicate cases
Configure a search for duplicate cases
Describe the purpose of a temporary case
Identify use cases for temporary cases

In der folgenden Mission verfügbar:

Senior System Architect v1

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