Implementation best practices

This module provides an overview of the best practices that you should follow as part of the Pega Express™ delivery approach. Learn about the core values of Pega Express and the importance of change management in the success of a project implementation.  

Anfänger

Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Describe the six core values of Pega Express

Articulate the importance of change management

Participate in the building of a change management plan

In der folgenden Mission verfügbar:

Pega Customer Service Implementation v5

Themen

Best practices for customer service implementations

5 Min.

Implementation change management

5 Min.

Modulquiz

5 Min.