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Modul

Managing prospect and customer data

1 Thema

10 Min.

Sichtbar für: All users Applies to: Pega Sales Automation '24.1

The structure of the prospect and customer data depend on if you use the business-to -business model (B2B) to sell to a business or if you use the business-to-consumer (B2C) model to sell to a consumer (B2C). In this lesson, you will learn about the entities involved in managing business accounts, individual consumers, and households.

Anfänger
Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Explain the relationship between business accounts, contacts, and households.
Create business accounts.
Create contacts and households.

In der folgenden Mission verfügbar:

Sales Automation Low-Code Developer v9

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