Worklists and Workbaskets

Learn to properly manage work using Worklists. Claim unassigned work from a workbasket, or transfer work between users to help manage the workload of knowledge articles.  

Anfänger

Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Navigate the Pega KM Portal Worklists and Workbaskets.

Assign work to or from users of the KM Portal.

In der folgenden Mission verfügbar:

Pega Knowledge v5

Themen

Worklists

5 Min.

Workbaskets

5 Min.

Transferring work

5 Min.

Modulquiz

15 Min.