Case Management Advanced

You can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment. Additionally, you can...

You are a Solution Builder working on the HRApps Onboarding Case Type at TGB. Onboarding Cases start with a default urgency of 10. To support...

Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...

Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...

In Pega Platform™, you can add pre- and post-processing Actions to a Flow Action to manipulate data. These Actions enable you to add related tasks to...

You are a Solution Builder working on the HRApps application at TGB. The existing interview process in the Candidate Case Type supports only one...

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...

You are a Solution Builder working on TGB's HR applications. The Candidate Case Type currently adds a candidate as a stakeholder at the start of the...