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Modul

Monitoring Voice AI system health

3 Themen

20 Min.

Pega Customer Service '26
Sichtbar für: All users Applies to: Pega Customer Service '26

Maintaining a healthy Pega Voice AI system requires ongoing monitoring and a structured approach to diagnosing problems. This module covers the key monitoring tools available, the methodology for identifying failures, and the steps to resolve common issues.

Mittel
Voice AI
Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

View configuration details for your Voice AI system
Monitor runtime statistics for queue processors and data flows
View Voice AI Desktop (VAD) usage and identify issues

In der folgenden Mission verfügbar:

Pega Voice AI v7

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