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Pega Knowledge authoring

  • Modul

    Pega Knowledge authoring

    3 Themen

    30 Min.

    Visible to: All users
  • This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...

Pega Knowledge Buddy overview

  • Modul

    Pega Knowledge Buddy overview

    3 Themen

    25 Min.

    Pega Knowledge Buddy '24.1 Visible to: All users
  • Explore the features of Pega Gen AI Knowledge Buddy™, an AI-powered assistant that makes your knowledge base more accessible by providing answers and...

Pega positioning for Business Architects

Pega Process AI overview

Pega tools that support Scrum for Business Architects

Pega UX solution advantages

  • Modul

    Pega UX solution advantages

    7 Themen

    1 Std. 30 Min.

    Visible to: All users
  • This module provides an overview of Pega Platform™ UX solutions and their advantages.

Pega UX solutions

Pega Voice AI introduction

  • Modul

    Pega Voice AI introduction

    2 Themen

    25 Min.

    Visible to: All users
  • Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Pega Web Mashup

Predicting case completion

  • Modul

    Predicting case completion

    1 Thema

    15 Min.

    Visible to: All users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

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