Search
Customer Service Low-Code Developer
-
Mission
Customer Service Low-Code Developer
5 Missions
7 Module
6 Challenges
1 day 15 Std. 42 Min.
-
Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Email Bots for Pega Customer Service
-
Mission
Email Bots for Pega Customer Service
4 Module
3 Challenges
2 Std. 35 Min.
-
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Voice AI
-
Mission
Pega Voice AI
7 Module
2 Std. 25 Min.
-
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...