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Monitoring and reporting in Pega Robot Manager
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Modul
Monitoring and reporting in Pega Robot Manager
6 Themen
50 Min.
Pega Robot Manager 8.8 -
The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...
Navigating the Pega Robot Manager Portal
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Modul
Navigating the Pega Robot Manager Portal
2 Themen
15 Min.
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The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Organization of work for robots
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Modul
Organization of work for robots
6 Themen
55 Min.
Pega Robot Manager 8.8 -
Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...
Pega Customer Service performance considerations
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Modul
Pega Customer Service performance considerations
3 Themen
30 Min.
Pega Customer Service 8.8 -
Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...
Pega Robot Manager Overview
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Modul
Pega Robot Manager Overview
5 Themen
30 Min.
Pega Robot Manager 8.8 -
Gain an overview of Pega Robot Manager. Determine the technology's best use cases and discover how to use Robot Manager as a control center for your...
Pega Robotic Automation
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Modul
Pega Robotic Automation
6 Themen
43 Min.
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Learn the features of Pega Robotic Automation™.
Pega Robotic Process Automation
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Modul
Pega Robotic Process Automation
8 Themen
1 Std. 5 Min.
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Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...
Pega Voice AI introduction
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Modul
Pega Voice AI introduction
2 Themen
25 Min.
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Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Permitting access to Pega Robot Manager
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Modul
Permitting access to Pega Robot Manager
7 Themen
45 Min.
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Use access groups, user authentication, and Pega Platform's Dynamic System Settings to grant administrators, developers, and users access to Pega...
Prioritizing robots for work adjustments
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Modul
Prioritizing robots for work adjustments
14 Themen
1 Std. 35 Min.
Pega Robot Manager 8.5.1 -
When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator...