In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...

Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.

This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...

Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

This module provides an overview of Pega Platform™ UX solutions and their advantages.

This module provides an overview of Pega Platform™ UX solutions and their advantages.

Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Pega Web Mashup enables you to embed a Pega Platform™ application in another web application. You can create a mashup to display information about a...