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Pega GenAI in Pega Customer Service
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Modul
Pega GenAI in Pega Customer Service
4 Themen
25 Min.
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Learn how to make use of Pega GenAI™ features that aid CSRs in accessing knowledge, creating automated interaction summaries, suggesting responses...
Pega GenAI in Pega Platform
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Modul
Pega GenAI in Pega Platform
4 Themen
30 Min.
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Learn how to apply Pega GenAI™ Autopilot features to generate Case Types, Data Models, sample data, and Personas to accelerate the application...
Pega GenAI in Pega Sales Automation
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Modul
Pega GenAI in Pega Sales Automation
2 Themen
20 Min.
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Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining...
Pega Government Platform overview
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Modul
Pega Government Platform overview
3 Themen
31 Min.
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Learn about the features of Pega Government Platform™. Discover the numerous features that help accelerate the development and implementation of...
Pega Knowledge authoring
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Modul
Pega Knowledge authoring
3 Themen
30 Min.
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This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...
Pega Knowledge Buddy overview
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Modul
Pega Knowledge Buddy overview
3 Themen
25 Min.
Pega Knowledge Buddy '24.1 -
Explore the features of Pega Gen AI Knowledge Buddy™, an AI-powered assistant that makes your knowledge base more accessible by providing answers and...
Pega Knowledge overview
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Modul
Pega Knowledge overview
4 Themen
35 Min.
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Explore the features of Pega Knowledge™. Learn how to navigate the Knowledge portal and the content management Life Cycle.
Pega Low-Code App Factory introduction
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Modul
Pega Low-Code App Factory introduction
2 Themen
22 Min.
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega NLP overview
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Modul
Pega NLP overview
2 Themen
15 Min.
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Gain a greater understanding of the key features, capabilities, and benefits of Pega natural language processing (NLP) in a decision management...
Pega Platform resources
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Modul
Pega Platform resources
1 Thema
10 Min.
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Expand your knowledge of Pega Platform using resources available through Pega Academy and Pega Community.
In this module, you will learn how to...