Pega Sales Automation™ provides configurable sales processes tailored to your customers and products. This guidance, reinforced by artificial...

The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...

Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

In this module, you learn about the Web Messaging bot and its configuration options. You also learn how to configure a chatbot with Digital Messaging...

Learn about the views and sections of the Interaction Portal in Pega Collections™, which address the specific needs of the CSRs and managers of...

This module introduces the fundamental principles of designing for UI and reviews common UI elements, errors, and solutions. 

Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.

Financial institutions are legally obliged to adhere to Know Your Customer (KYC) laws and regulations, which ensure that customers are not involved in...

This module provides an overview of the possibilities of integrating a Pega Gen AI Knowledge Buddy™ in an application. Learn about the required...