Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...

Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...

Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...

During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...

In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail. 

In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail. 

Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...