In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...

Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...

When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...

The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...

Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.

Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...

Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...

As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...