Search
Creating and setting application variables
-
Modul
Creating and setting application variables
1 Thema
20 Min.
-
Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...
Creating Customer Service data sources
-
Modul
Creating Customer Service data sources
1 Thema
10 Min.
-
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Creating Data Objects
-
Modul
Creating Data Objects
3 Themen
30 Min.
-
Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...
Displaying data with Constellation for Business Architects
-
Modul
Displaying data with Constellation for Business Architects
5 Themen
1 Std. 5 Min.
-
As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...
eBusiness Services
-
Modul
eBusiness Services
4 Themen
40 Min.
Pega Client Lifecycle Management for Financial Services 8.8 -
The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...
Email bot cases and responses
-
Modul
Email bot cases and responses
2 Themen
25 Min.
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
-
Modul
Email Manager portal
6 Themen
55 Min.
-
The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Enriching data with third party providers
-
Modul
Enriching data with third party providers
2 Themen
20 Min.
Pega Client Lifecycle Management for Financial Services 8.8 -
Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...
Exchanging data with other applications
-
Modul
Exchanging data with other applications
2 Themen
30 Min.
-
Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...
Field values
-
Modul
Field values
1 Thema
15 Min.
-
Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...