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Product Training

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Language

English

Library

Product Training

Type

Mission

Skill Level

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Advanced

Capability

Benutzererfahrung

Berichterstellung

Case Management

Datenintegration

Data Management

DevOps

Enterprise Application Development

Dev/Designer Studio

Entscheidungsmanagement

Gesprächskanäle

Email

Low-Code-App-Entwicklung

Mobil

Next Best Action

Robotic Process Automation

Systemverwaltung

Installation and Deployment

Voice AI

Role

Customer Service Developer

Pega Voice AI

Mission

Pega Voice AI

9 Module

3 Std. 35 Min.

Pega Customer Service '23 Pega Customer Service 8.8 Pega Customer Service 8.7
Visible to: All users
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation. CSRs receive...

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About Pegasystems

Pega is the leading Enterprise Transformation Company™ that helps organizations Build for Change® with enterprise AI decisioning and workflow automation. Many of the world’s most influential businesses rely on our platform to solve their most pressing challenges, from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow.

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