Search
Leveraging reports in the contact center
-
Challenge
Leveraging reports in the contact center
4 Aufgaben
15 Min.
-
As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Reviewing log files
-
Challenge
Reviewing log files
1 Aufgabe
15 Min.
-
Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...