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Integrating external data

  • Modul

    Integrating external data

    2 Themen

    20 Min.

    Pega Customer Service 8.8 Visible to: All users
  • In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...

Integration errors

Integration setting management

Keyed Data Pages

Managing data values for Business Architects

Managing roles and users in Deployment Manager

  • Modul

    Managing roles and users in Deployment Manager

    3 Themen

    17 Min.

    All Products Visible to: All users
  • In this module, you learn about the following aspects of Deployment Manager:

    • Using the privileges that control access to the features available on...

Monitoring the Deployment Manager pipelines

  • Modul

    Monitoring the Deployment Manager pipelines

    3 Themen

    20 Min.

    Visible to: All users
  • In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...

Monitoring your contact center with Insights

  • Modul

    Monitoring your contact center with Insights

    2 Themen

    15 Min.

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Performing Pega scenario testing

  • Modul

    Performing Pega scenario testing

    6 Themen

    35 Min.

    All Products Visible to: All users
  • This module provides an overview of the various sections of a Pega scenario test case. In this module, you learn about the Application: Scenario...

Performing Pega unit testing

  • Modul

    Performing Pega unit testing

    7 Themen

    53 Min.

    All Products Visible to: All users
  • This module provides an overview of the various sections of a Pega unit test case. From this module, you learn about the Application: Unit test...

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