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2 Std. 35 Min.
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
3 Std. 54 Min.
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
3 Std. 35 Min.
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...
Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
The Pega Robot Studio implementation of the PDF Connector component makes work with PDF files easier because you can visually identify the items in...
1 Std. 10 Min.
Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...
Developers must understand the client's implemented environment to determine the best course of action when creating a robotic solution. Knowing the...
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
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