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Pega Voice AI
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Mission
Pega Voice AI
7 Module
2 Std. 25 Min.
Pega Customer Service 8.7 -
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Robotic Solution Development for Citrix
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Mission
Robotic Solution Development for Citrix
3 Module
3 Challenges
3 Std. 35 Min.
Pega Robotic Automation 19.1 -
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
Creating a robotic test solution for Citrix
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Challenge
Creating a robotic test solution for Citrix
6 Aufgaben
30 Min.
Pega Robotic Automation 19.1 -
The client company ABC Enterprises needs a Citrix Robotic solution that allows users to manage their legacy applications. Create a test solution to...
Dismissing a Citrix logon window
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Challenge
Dismissing a Citrix logon window
4 Aufgaben
20 Min.
Pega Robotic Automation 19.1 -
As a developer, you are tasked with creating a Citrix robotic solution for your company to allow users to manage a legacy application in a mixed mode...
Testing a mixed-mode robotic solution for Citrix
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Challenge
Testing a mixed-mode robotic solution for Citrix
4 Aufgaben
20 Min.
Pega Robotic Automation 19.1 -
ABC Enterprises requests that your development team finish the testing to verify the Citrix automation architecture. You must test the connectivity...