Content administration

Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and manage autotagging for better content organization. Create content types, templates, and snippets to streamline article creation, maintain consistency, and maximize reuse.

Principiante

Generative AI

Inglés

Después de completar este módulo, podrá hacer lo siguiente:

Group and classify content with taxonomy categories.

Apply content templates to streamline content creation.

Use snippets to improve content reuse.

Create, edit, and delete content types.

Organize help content creation around content types.

Enable auto-tagging to identify relevant topics and related tags.

Disponible en la siguiente misión:

Pega Knowledge v5

Temas

Taxonomy

5 minutos

Managing taxonomy categories

15 minutos

Content templates

5 minutos

Snippets

10 minutos

Content types

5 minutos

Managing content types

5 minutos

Enabling auto tagging

5 minutos

Search Tuner

10 minutos

The Search Tuner and Pega GenAI™

5 minutos

Managing Pega GenAI prompts for Pega Knowledge

10 minutos

Cuestionario del módulo

30 minutos