Pega Knowledge authoring

This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other articles, and maximize content reuse with templates and snippets. Manage your content, edit articles without extra work, and archive or clone existing articles.

Principiante

Generative AI

Inglés

Después de completar este módulo, podrá hacer lo siguiente:

Create draft content and provide content attributes as needed.

Add references to other articles.

Add images and videos to articles.

Modify existing help content.

Archive and clone existing content.

Disponible en la siguiente misión:

Pega Knowledge v5

Temas

Creating content

15 minutos

Authoring knowledge articles with Pega GenAI™

5 minutos

Managing content

5 minutos

Cuestionario del módulo

5 minutos