Monitoring Voice AI system health

Maintaining a healthy Pega Voice AI system requires ongoing monitoring and a structured approach to diagnosing problems. This module covers the key monitoring tools available, the methodology for identifying failures, and the steps to resolve common issues.

Intermedio

Voice AI

Inglés

Después de completar este módulo, podrá hacer lo siguiente:

View configuration details for your Voice AI system

Monitor runtime statistics for queue processors and data flows

View Voice AI Desktop (VAD) usage and identify issues

Disponible en la siguiente misión:

Pega Voice AI v7

Temas

Voice AI system health

5 minutos

Voice AI Desktop (VAD) usage

5 minutos

Troubleshooting common Voice AI issues

5 minutos

Cuestionario del módulo

5 minutos