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Misión

Sales Automation Low-Code Developer

2 Misiones

14 Módulos

13 Retos

22 horas 17 minutos

Visible para: All users Applies to: Pega Sales Automation '25

In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application, populate the application with data, configure and customize the application for your sales organization.

Principiante
Constellation
Inglés

Pega Sales Automation Foundation

  • Misión

    Pega Sales Automation Foundation

    9 Módulos

    4 Retos

    3 horas 52 minutos

  • Pega Sales Automation™ shifts the paradigm of sales and sales coaching from reactive to proactive, and from instinct-driven to insight-driven. The...

Creating your Pega Sales Automation application

  • Módulo

    Creating your Pega Sales Automation application

    4 Temas

    25 minutos

  • The first step of implementing a Pega Sales Automation™ solution is to create your application. In this module, you learn how to use the New...

Selling to businesses, individuals, and households

  • Módulo

    Selling to businesses, individuals, and households

    4 Temas

    25 minutos

  • Pega Sales Automation™ supports both business-to-business (B2B) and business-to-consumer (B2C) selling modes. Regardless of whether you sell to...

Setting the selling mode

  • Reto

    Setting the selling mode

    3 Tareas

    10 minutos

  • Your business is currently selling to both consumers and businesses. The selling mode of the application is set to mixed mode. Going forward you are...

Organizing your sales organization into territories

  • Módulo

    Organizing your sales organization into territories

    4 Temas

    30 minutos

  • A territory defines the hierarchical structure used to organize your sales team into groups. You can create and edit territories, assign operators to...

Creating business territories

  • Reto

    Creating business territories

    1 Tarea

    10 minutos

  • Your business is opening a new branch in Australia. An Australian territory needs to be added, and local business territories need to be created using...

Adding users to the sales team

  • Módulo

    Adding users to the sales team

    2 Temas

    15 minutos

  • A user of Pega Sales Automation™ has an user profile that defines roles and data access. In this module, you will learn how to manage users in your...

Tracking your business with AI-infused dashboards

  • Módulo

    Tracking your business with AI-infused dashboards

    2 Temas

    15 minutos

  • Pega Sales Automation™ provides default dashboards for each of the personas: sales representative, sales managers, and sales operations. In this...

Personalizing default sales dashboards

  • Reto

    Personalizing default sales dashboards

    1 Tarea

    10 minutos

  • The sales representatives prefer to view the Open pipeline and Activities by sales representatives rather than the Win/Loss analysis and Open leads by...

Building a sales dashboard with insights

  • Reto

    Building a sales dashboard with insights

    3 Tareas

    5 minutos

  • Acme Technologies wants to track the progress of sales opportunities to enhance sales performance, accurately forecast revenue, and optimize the sales...

Managing leads

  • Módulo

    Managing leads

    2 Temas

    15 minutos

  • Pega Sales Automation™ provides numerous features to manage leads intelligently. In this module, you learn how to automatically assign leads with lead...

Routing leads

  • Reto

    Routing leads

    2 Tareas

    10 minutos

  • Your company wants to optimize lead management by distributing incoming business-to-business (B2B) leads among sales representatives based on the...

Managing products

  • Módulo

    Managing products

    2 Temas

    15 minutos

  • Products are what you sell; they can be goods or services. In this lesson, you learn how to create a product hierarchy to store products and how to...

Adding products to your application

  • Reto

    Adding products to your application

    1 Tarea

    10 minutos

  • Your organization has decided to expand its business product offerings by adding smoke detector products.

    To start, they want to offer the following...

Achieving better results with Pega Sales Coach

  • Módulo

    Achieving better results with Pega Sales Coach

    1 Tema

    10 minutos

  • Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...

Coaching a sales representative

  • Reto

    Coaching a sales representative

    3 Tareas

    10 minutos

  • Susan Kendall is the sales manager for North America. Susan has a new member on her team named Terry mason. Susan notices that Terry is...

Motivating sales representatives to meet sales targets

  • Módulo

    Motivating sales representatives to meet sales targets

    1 Tema

    10 minutos

  • Sales goals allow organizations to motivate sales representatives to meet sales targets established by the organization. Pega Sales Automation™...

Creating sales goals

  • Reto

    Creating sales goals

    2 Tareas

    10 minutos

  • Your company has set a sales target of USD 1 million for Q1 2026. Sales management has decided to set a quota of USD100,000 for each of the sales...

Managing prospect and customer data

  • Módulo

    Managing prospect and customer data

    1 Tema

    10 minutos

  • The structure of the prospect and customer data depend on if you use the business-to -business model (B2B) to sell to a business or if you use the...

Creating a business account

  • Reto

    Creating a business account

    1 Tarea

    5 minutos

  • Chuck Keffler, who runs a construction company, is interested in security products. After nurturing the lead, sales representative Terry Mason feels...

Constellation Adoption

  • Misión

    Constellation Adoption

    5 Módulos

    11 Retos

    12 horas 10 minutos

  • Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.

    Note: This...

Customizing the sales process

  • Módulo

    Customizing the sales process

    1 Tema

    10 minutos

  • The first steps in implementing a Pega Sales Automation™ application typically involve a gap analysis. The outcome of the gap analysis often contains...

Adding a process to the opportunity case

  • Reto

    Adding a process to the opportunity case

    2 Tareas

    20 minutos

  • You are asked to make a change to the sales process listed as part of the gap analysis results. The proposal stage requires an executive visit after...

Adding fields to the contact form

  • Reto

    Adding fields to the contact form

    1 Tarea

    10 minutos

  • Stakeholders want to display the Assistant name and Assistant phone fields to the professional details for a contact.

    Use the following credentials...

Using Pega GenAI Suggested Emails

  • Módulo

    Using Pega GenAI Suggested Emails

    3 Temas

    20 minutos

  • Contextually relevant, real-time email suggestions from Pega GenAI™ can enhance efficiency and improve customer engagement, both when composing new...

Generating suggested email templates with Pega GenAI prompts

  • Reto

    Generating suggested email templates with Pega GenAI prompts

    1 Tarea

    5 minutos

  • Terry Mason is a Sales Representative at Acme Technologies. Each day, he begins his day by checking emails and spends a significant amount of time...

Creating and managing price books

  • Módulo

    Creating and managing price books

    2 Temas

    15 minutos

  • Price books enable your sales teams to set varied prices for the same product, tailored to different customers and scenarios. Seamless integration of...

Setting up Pega GenAI Sales Assistant

  • Módulo

    Setting up Pega GenAI Sales Assistant

    2 Temas

    20 minutos

  • The Pega GenAI Sales Assistant™ in Pega Sales Automation™ uses generative AI to proactively analyze an organization's entire sales pipeline status...

Configuring Sales Assistant in Pega Sales Automation

  • Reto

    Configuring Sales Assistant in Pega Sales Automation

    5 Tareas

    15 minutos

  • Acme Technologies wants to improve sales team productivity by configuring a Sales Assistant agent in Pega Sales Automation™. The agent will support...

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