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Tracking and auditing changes to data

Low-code defined

Digital messaging

  • Módulo

    Digital messaging

    3 Temas

    25 minutos

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

The Discover phase and your MLP

  • Módulo

    The Discover phase and your MLP

    12 Temas

    1 h 55 minutos

    Visible to: All users
  • Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...

eBusiness Services

  • Módulo

    eBusiness Services

    4 Temas

    40 minutos

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...

Pega Express introduction

Enriching data with third party providers

  • Módulo

    Enriching data with third party providers

    2 Temas

    20 minutos

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...

Simulating an external data source

Field values

Integrating external data

  • Módulo

    Integrating external data

    2 Temas

    20 minutos

    Pega Customer Service 8.8 Visible to: All users
  • In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...

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