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Pega GenAI in Pega Customer Service
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Módulo
Pega GenAI in Pega Customer Service
4 Temas
25 minutos
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Learn how to make use of Pega GenAI™ features that aid CSRs in accessing knowledge, creating automated interaction summaries, suggesting responses...
Pega GenAI in Pega Platform
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Módulo
Pega GenAI in Pega Platform
4 Temas
30 minutos
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Learn how to apply Pega GenAI™ Autopilot features to generate Case Types, Data Models, sample data, and Personas to accelerate the application...
Pega GenAI in Pega Sales Automation
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Módulo
Pega GenAI in Pega Sales Automation
2 Temas
20 minutos
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Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining...
Pega Knowledge authoring
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Módulo
Pega Knowledge authoring
3 Temas
30 minutos
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This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...
Pega Knowledge Buddy overview
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Módulo
Pega Knowledge Buddy overview
3 Temas
25 minutos
Pega Knowledge Buddy '24.1 -
Explore the features of Pega Gen AI Knowledge Buddy™, an AI-powered assistant that makes your knowledge base more accessible by providing answers and...
Pega Low-Code App Factory introduction
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Módulo
Pega Low-Code App Factory introduction
2 Temas
22 minutos
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega positioning for Business Architects
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Módulo
Pega positioning for Business Architects
7 Temas
1 h 40 minutos
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega Robot Manager Overview
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Módulo
Pega Robot Manager Overview
5 Temas
30 minutos
Pega Robot Manager 8.8 -
Gain an overview of Pega Robot Manager. Determine the technology's best use cases and discover how to use Robot Manager as a control center for your...
Pega Robotic Automation
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Módulo
Pega Robotic Automation
6 Temas
43 minutos
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Learn the features of Pega Robotic Automation™.
Pega Robotic Process Automation
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Módulo
Pega Robotic Process Automation
8 Temas
1 h 5 minutos
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Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...