Search
eBusiness Services
-
Módulo
eBusiness Services
4 Temas
40 minutos
Pega Client Lifecycle Management for Financial Services 8.8 -
The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...
Email bot cases and responses
-
Módulo
Email bot cases and responses
2 Temas
25 minutos
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
-
Módulo
Email Manager portal
6 Temas
55 minutos
-
The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Enriching data with third party providers
-
Módulo
Enriching data with third party providers
2 Temas
20 minutos
Pega Client Lifecycle Management for Financial Services 8.8 -
Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...
Simulating an external data source
-
Módulo
Simulating an external data source
1 Tema
25 minutos
-
During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...
Features of the Pega Constellation design system
-
Módulo
Features of the Pega Constellation design system
5 Temas
1 h 15 minutos
-
In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail.
Features of the Pega Cosmos design system
-
Módulo
Features of the Pega Cosmos design system
5 Temas
1 h 15 minutos
-
In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail.
Field values
-
Módulo
Field values
1 Tema
15 minutos
-
Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Full Case Views
-
Módulo
Full Case Views
1 Tema
25 minutos
-
Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...
Integrating external data
-
Módulo
Integrating external data
2 Temas
20 minutos
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...