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Leveraging reports in the contact center
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Reto
Leveraging reports in the contact center
4 Tareas
15 minutos
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Merging rule branches using the Merge pipeline
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Reto
Merging rule branches using the Merge pipeline
7 Tareas
15 minutos
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You are the PegaGP Release Manager and an Application Developer for the PegaGP application.
As the Release Manager, you are responsible for managing...
Performing Pega scenario testing
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Reto
Performing Pega scenario testing
2 Tareas
15 minutos
Pega Platform 8.7 -
A member service representative needs to perform the following actions for an Assistance Request application:
- Add a new household using the
Performing Pega unit testing
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Reto
Performing Pega unit testing
3 Tareas
15 minutos
Pega Platform 8.7 -
For an Assistance Request case, when users enter the make of a vehicle, one or more associated vehicles are displayed in the Vehicle list. Users...
Reviewing log files
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Reto
Reviewing log files
1 Tarea
15 minutos
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Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...
Running application-level test coverage
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Reto
Running application-level test coverage
2 Tareas
10 minutos
Pega Platform 8.7 -
As an application developer, capture the test coverage of your Pega Platform™ application. Test coverage metric can be used to understand if there are...
Unit-Test-Regeln
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Reto
Unit-Test-Regeln
4 Tareas
15 minutos
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Wenn ein Benutzer bei einem Case „Assistance Request“ wegen Pannenhilfe die Fahrzeugmarke eingibt, werden ein oder mehrere zugeordnete Modelle in der...