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Modeling data in Constellation applications
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Módulo
Modeling data in Constellation applications
4 Temas
55 minutos
Pega Platform '23 -
Examine the important relationship between the Case Type Data Model, Field Types, and the Constellation UI.
Monitoring your contact center with Insights
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Módulo
Monitoring your contact center with Insights
2 Temas
15 minutos
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Nurturing leads and opportunities
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Módulo
Nurturing leads and opportunities
5 Temas
30 minutos
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Sales representatives nurture leads and opportunities to win sales. In this module, you learn how to capture customer interactions and how the...
Pausing and resuming Case processing
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Módulo
Pausing and resuming Case processing
1 Tema
15 minutos
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Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...
Pega Constellation design system
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Módulo
Pega Constellation design system
2 Temas
30 minutos
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This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...
Pega Platform applications
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Módulo
Pega Platform applications
4 Temas
30 minutos
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Design and build a Pega application to address real-life business needs using a low-code Pega Platform™ tool, such as Pega Platform: Community Edition...
Pega tools that support Scrum for Business Architects
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Módulo
Pega tools that support Scrum for Business Architects
6 Temas
1 h 45 minutos
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Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Pega UX solution advantages
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Módulo
Pega UX solution advantages
7 Temas
1 h 30 minutos
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This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
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Módulo
Pega UX solutions
4 Temas
1 h
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This module provides an overview of Pega Platform™ UX solutions and their advantages.
Perpetual KYC with event-driven architecture
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Módulo
Perpetual KYC with event-driven architecture
3 Temas
35 minutos
Pega Client Lifecycle Management for Financial Services 8.8 -
Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...