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Displaying data with Constellation for Business Architects
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Módulo
Displaying data with Constellation for Business Architects
5 Temas
1 h 5 minutos
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As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...
eBusiness Services
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Módulo
eBusiness Services
4 Temas
40 minutos
Pega Client Lifecycle Management for Financial Services 8.8 -
The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...
Email bot cases and responses
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Módulo
Email bot cases and responses
2 Temas
25 minutos
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
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Módulo
Email Manager portal
6 Temas
55 minutos
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The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Enriching data with third party providers
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Módulo
Enriching data with third party providers
2 Temas
20 minutos
Pega Client Lifecycle Management for Financial Services 8.8 -
Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...
Field values
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Módulo
Field values
1 Tema
15 minutos
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Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Integrating external data
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Módulo
Integrating external data
2 Temas
20 minutos
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...
Intelligent routing
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Módulo
Intelligent routing
4 Temas
1 h
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Low code during the Build phase
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Módulo
Low code during the Build phase
5 Temas
55 minutos
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In the Build phase of Pega Express™, you use Pega's low-code development platform to configure and test your application. Pega Platform™ leverages...
Low-code defined
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Módulo
Low-code defined
5 Temas
50 minutos
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...