Search
Skipping a Process or a Stage
-
Módulo
Skipping a Process or a Stage
1 Tema
10 minutos
-
Skip Processes and entire Stages that are unnecessary in certain situations so that Cases can process with increased efficiency and flexibility.
Implementing and deploying Pega Care Management
-
Módulo
Implementing and deploying Pega Care Management
6 Temas
55 minutos
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
Managing roles and users in Deployment Manager
-
Módulo
Managing roles and users in Deployment Manager
3 Temas
17 minutos
All Products -
In this module, you learn about the following aspects of Deployment Manager:
- Using the privileges that control access to the features available on...
Monitoring the Deployment Manager pipelines
-
Módulo
Monitoring the Deployment Manager pipelines
3 Temas
20 minutos
-
In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...
Monitoring your contact center with Insights
-
Módulo
Monitoring your contact center with Insights
2 Temas
15 minutos
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Pega case management for designers
-
Módulo
Pega case management for designers
10 Temas
1 h 50 minutos
-
In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Process AI overview
-
Módulo
Pega Process AI overview
2 Temas
20 minutos
-
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...
Pega Support
-
Módulo
Pega Support
2 Temas
25 minutos
Pega Cloud for Government -
Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...
Performing Pega scenario testing
-
Módulo
Performing Pega scenario testing
6 Temas
35 minutos
All Products -
This module provides an overview of the various sections of a Pega scenario test case. In this module, you learn about the Application: Scenario...
Performing Pega unit testing
-
Módulo
Performing Pega unit testing
7 Temas
53 minutos
All Products -
This module provides an overview of the various sections of a Pega unit test case. From this module, you learn about the Application: Unit test...