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Lead System Architect

Customer Service Developer

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Language

(-) English

Library

Product Training

Type

Module

Skill Level

Beginner

Capability

Canales de conversación

Chat and Messaging

Email

Creación de informes

Desarrollo de aplicaciones low-code

DevOps

Gestión de casos

Gestión de decisiones

Integración de datos

Data Management

DX API

Next Best Action

Voice AI

Role

Customer Service Developer

Lead System Architect

Senior System Architect

System/Cloud Ops Administrator

System Architect

DevOps

Módulo

DevOps

5 Temas

50 minutos
All Products Visible to: All users
This module outlines the concepts, importance, and the implementation of DevOps practices.

Pega Customer Service performance considerations

Módulo

Pega Customer Service performance considerations

3 Temas

30 minutos
Pega Customer Service 8.8 Visible to: All users
Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

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About Pegasystems

Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

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