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Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
2 Misiones
9 Módulos
9 Retos
11 horas 15 minutos
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Módulos
3 Retos
2 horas 40 minutos
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Call
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Mission
Pega Call
6 Módulos
2 horas 45 minutos
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Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...