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Looking for instructor-led training?
11 horas 15 minutos
Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
2 horas 40 minutos
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
1 day 20 horas 25 minutos
The Lead System Architect mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
2 horas 45 minutos
Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
1 day 12 horas 35 minutos
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
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