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Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
2 Misiones
7 Módulos
7 Retos
8 horas 50 minutos
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Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Módulos
3 Retos
2 horas 40 minutos
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Lead System Architect
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Mission
Lead System Architect
1 Módulo
1 Reto
9 Misiones
1 day 20 horas 25 minutos
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The Lead System Architect mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Pega Call
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Mission
Pega Call
6 Módulos
2 horas 40 minutos
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Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
Senior System Architect
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Mission
Senior System Architect
20 Módulos
19 Retos
2 Misiones
1 day 12 horas 35 minutos
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...