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Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    7 Módulos

    5 Retos

    3 horas 54 minutos

    Pega Customer Service 8.6 Visible to all users
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Robotic Solution Development for Citrix

  • Mission

    Robotic Solution Development for Citrix

    3 Módulos

    3 Retos

    3 horas 35 minutos

    Pega Robotic Automation Visible to all users
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Auto-balancing in Pega Robot Manager

  • Module

    Auto-balancing in Pega Robot Manager

    5 Temas

    30 minutos

    Pega Robot Manager 8.5.2 Visible to all users
  • Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Circumstancing

  • Module

    Circumstancing

    4 Temas

    55 minutos

    Pega Platform 8.2 Visible to all users
  • Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to...

Circumstancing case processing

Creating a case from email

Creating a Pega Platform application

Debugging and performance

  • Module

    Debugging and performance

    11 Temas

    3 horas

    Pega Platform 8.2 Visible to all users
  • Pega Platform™ provides tools to debug applications and evaluate application performance through performance statistics, events, and system logs...

Debugging system performance

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