Content administration

Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and manage autotagging for better content organization. Create content types, templates, and snippets to streamline article creation, maintain consistency, and maximize reuse.

Débutant

Generative AI

Anglais

Après avoir terminé ce module, vous pourrez :

Group and classify content with taxonomy categories.

Apply content templates to streamline content creation.

Use snippets to improve content reuse.

Create, edit, and delete content types.

Organize help content creation around content types.

Enable auto-tagging to identify relevant topics and related tags.

Disponible dans la mission suivante :

Pega Knowledge v5

Rubriques

Taxonomy

5 mins

Managing taxonomy categories

15 mins

Content templates

5 mins

Snippets

10 mins

Content types

5 mins

Managing content types

5 mins

Enabling auto tagging

5 mins

Search Tuner

10 mins

The Search Tuner and Pega GenAI™

5 mins

Managing Pega GenAI prompts for Pega Knowledge

10 mins

Quiz du module

30 mins