Implementation best practices

This module provides an overview of the best practices that you should follow as part of the Pega Express™ delivery approach. Learn about the core values of Pega Express and the importance of change management in the success of a project implementation.  

Débutant

Anglais

Après avoir terminé ce module, vous pourrez :

Describe the six core values of Pega Express

Articulate the importance of change management

Participate in the building of a change management plan

Disponible dans la mission suivante :

Pega Customer Service Implementation v5

Rubriques

Best practices for customer service implementations

5 mins

Implementation change management

5 mins

Quiz du module

5 mins