Worklists and Workbaskets

Learn to properly manage work using Worklists. Claim unassigned work from a workbasket, or transfer work between users to help manage the workload of knowledge articles.  

Débutant

Anglais

Après avoir terminé ce module, vous pourrez :

Navigate the Pega KM Portal Worklists and Workbaskets.

Assign work to or from users of the KM Portal.

Disponible dans la mission suivante :

Pega Knowledge v5

Rubriques

Worklists

5 mins

Workbaskets

5 mins

Transferring work

5 mins

Quiz du module

15 mins