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Module

Monitoring Voice AI system health

3 Rubriques

20 mins

Pega Customer Service '26
Visible par : All users Applies to: Pega Customer Service '26

Maintaining a healthy Pega Voice AI system requires ongoing monitoring and a structured approach to diagnosing problems. This module covers the key monitoring tools available, the methodology for identifying failures, and the steps to resolve common issues.

Intermédiaire
Voice AI
Anglais

Après avoir terminé ce module, vous pourrez :

View configuration details for your Voice AI system
Monitor runtime statistics for queue processors and data flows
View Voice AI Desktop (VAD) usage and identify issues

Disponible dans la mission suivante :

Pega Voice AI v7

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