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Module

Buddy prompt management

3 Rubriques

20 mins

Visible par : All users Applies to: Pega Customer Service '25, Pega Knowledge Buddy '25

In this module, you will explore best practices around prompting for Pega Gen AI Knowledge Buddy™. Learn how to update an already existing Buddy with new prompts, and best practices for updating and testing prompts for a Buddy.

Débutant
Anglais

Après avoir terminé ce module, vous pourrez :

Update a Knowledge Buddy with prompts, data sources and response attributes.
Build and test new prompts.

Disponible dans la mission suivante :

Pega Knowledge Buddy v3

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