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DevOps

  • Module

    DevOps

    5 Rubriques

    50 mins

    All Products Visible to: All users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

eBusiness Services

  • Module

    eBusiness Services

    4 Rubriques

    40 mins

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...

Enriching data with third party providers

  • Module

    Enriching data with third party providers

    2 Rubriques

    20 mins

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...

Simulating an external data source

Field values

Generating test coverage reports

  • Module

    Generating test coverage reports

    4 Rubriques

    25 mins

    All Products Visible to: All users
  • This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...

Initiating a call from a messaging interaction

  • Module

    Initiating a call from a messaging interaction

    1 Rubrique

    10 mins

    Pega Customer Service 8.8 Visible to: All users
  • Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...

Managing roles and users in Deployment Manager

  • Module

    Managing roles and users in Deployment Manager

    3 Rubriques

    17 mins

    All Products Visible to: All users
  • In this module, you learn about the following aspects of Deployment Manager:

    • Using the privileges that control access to the features available on...

Monitoring the Deployment Manager pipelines

  • Module

    Monitoring the Deployment Manager pipelines

    3 Rubriques

    20 mins

    Visible to: All users
  • In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...

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